TOP Questions and Answers
General Questions
>> What is WhatsApp messaging, and how can it benefit my business?
>> How do I get started with WhatsApp messaging?
>> What are the key features of WhatsApp business messaging?
Onboarding and Setup
>> What is a WhatsApp Business Account (WABA) and how do I create one?
>> What are the requirements for the number I want to use as a business phone number for my business?
>> Why is business verification with Meta critical for WhatsApp messaging, and how do I do it?
>> How can I configure the display name against my phone number?
>> Can I migrate my phone number from my existing provider to Troika?
Technical Integration
>> What are the different types of WhatsApp messages I can send using Troika APIs?
>> How do I integrate WhatsApp messaging into my existing systems?
Message Template and Compliance
>> What are the guidelines for WhatsApp message template approval?
>> How do I create and manage WhatsApp message templates?
Troubleshooting and Support
>> How can I monitor the performance of my WhatsApp messaging?
>> What should I do if I encounter issues with message delivery?
